Privacy Policy for Ringo Live

Last updated: February 2025

Ringo Live (“we”, “us”, or “our”) operates the Ringo Live mobile application and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Ringo Live, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personally identifiable information that you voluntarily provide when registering for the Service, including:

• Name

• Email address

• Phone number

• Date of birth

• Profile photo

• Payment or payout information (for creators)

B. Usage Data

We automatically collect certain information when you use the app, including:

• IP address

• Device type and operating system

• App usage statistics

• Language and country

• Interaction with live streams and content

C. Live Content & Media

If you participate in live streaming or video calls, we may process:

• Live video and audio data (not recorded unless you choose to save content)

• Chat messages and in-app communications

• Virtual gift activity and transaction data

D. Cookies & Tracking

We may use cookies, analytics tools, and tracking technologies to improve performance and personalize the experience.

2. How We Use Your Information

We use collected data for the following purposes:

• To operate and maintain the Service

• To create and manage user accounts

• To allow live chat, streaming, and content interaction

• To process payments and payouts

• To monitor and improve the platform

• To enforce safety, prevent fraud, and protect community guidelines

• To send marketing and promotional messages (with consent)

3. Sharing Your Information

We may share information with:

• Service providers (payment processors, analytics tools)

• Law enforcement when required by law

• Business partners in connection with service operations

We do not sell personal information to third parties.

4. Data Security

We implement administrative, technical, and physical security measures to protect your information. However, no online system is 100% secure, and you acknowledge that transmission of information is at your own risk.

5. Children’s Privacy

We do not knowingly collect data from minors. If we learn that a minor account exists, we will remove it immediately.

6. Data Retention

We retain personal data only as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

7. Your Rights

Depending on your region (GDPR / CCPA), you may have rights including:

• Accessing your personal data

• Requesting correction or deletion

• Objecting to data processing

• Requesting data export (portability)

Requests may be made at: [insert support email]

8. Third-Party Services

Ringo Live may integrate with third-party platforms such as:

• Google Play services

• Apple App Store

• Stripe, PayPal, or other payment processors

• Analytics providers

These services have their own privacy policies.

9. International Transfers

Your information may be processed and stored in locations outside your country. By using the Service, you consent to these transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact:

Ringo Live Support
Email: alexander@ringolive.com